Bio-One Of Rowan County decontamination and biohazard cleaning services

What to Do If You Encounter a Crime Scene

A Step-by-Step Guide to Handling Crime Scene Encounters

For immediate assistance with crime scene cleanup, contact Bio-One of Rowan 24/7 at (704) 645-0345 for discreet, compassionate services. Our local team is proficient and equipped to manage all traumatic situations effectively.

The Hidden Biohazardous Consequences of Crime

It’s unnerving if your property has become the scene of a crime. It might have been a crime directed at you, or your property was the location of a random crime. Either way, it’s a traumatic event for you and others. 

To make matters worse, the crime might have resulted in biohazard contamination. Biohazards are biological materials that pose a threat to human health. 

The following types of crimes often result in biohazardous conditions:

  • Homicides and Violent Crimes: These often involve blood, bodily fluids, and tissue, which can contain pathogens like HIV, hepatitis, and other bloodborne diseases.
  • Suicides and Accidental Deaths: Similar to homicides, these scenes can be contaminated with biohazardous materials such as blood and other bodily fluids.
  • Assaults: Physical assaults, especially those resulting in injuries, can leave behind blood and bodily fluids.
  • Drug-Related Crimes: The manufacture and use of illegal drugs can create biohazards. Methamphetamine labs, for example, involve toxic chemicals and residues that are hazardous.
  • Unattended Deaths: When a body is not discovered for an extended period, decomposition can pose significant health risks, as decomposing bodies release fluids and can become a breeding ground for bacteria.
  • Infectious Disease Contamination: In cases where a crime involves an individual with a contagious disease, any biological material they leave behind can be considered a biohazard.
  • Animal Cruelty or Death: Crime scenes involving dead animals can also present biohazards due to decomposition and potential diseases carried by the animals.
  • Biological Terrorism: Incidents involving biological agents (like anthrax or ricin) are extreme examples of biohazardous crime scenes.

In all these scenarios, specialized cleaning and decontamination methods are required to restore the area and safely prevent other health risks. 

When Crime Strikes Home: Managing Biohazard Risks and Recovery

If a crime resulting in a biohazard has occurred on your property, here are the steps you should take:

  • Ensure Safety: Unless a victim needs assistance, don’t touch anything and avoid the affected area. Call 911 immediately to report the crime, and if there’s any chance you might be in danger, go to safety, but inform the operator of your location.
  • Avoid Disturbing the Scene: Don’t clean or touch anything. Preserving the scene is vital for the investigation.
  • Follow Law Enforcement Instructions: Cooperate with the authorities and guide them regarding the investigation and procedures.
  • Seek Professional Cleanup Services: After the police have released the scene, contact a professional crime scene cleanup service to handle any biohazardous materials.
  • Contact Your Insurance Company: Inform your insurance provider about the incident to understand your coverage for damages or cleanup costs.
  • Seek Support if Needed: Incidents like these can be traumatic. Consider counseling or support services for emotional assistance.

Who Cleans a Crime Scene After the Investigation?

The cleaning of a crime scene is typically handled by specialized crime scene cleanup teams rather than law enforcement or crime scene investigators. These teams are trained in dealing with biohazardous materials and have the expertise to clean and disinfect areas affected by a crime safely. The process includes several key elements:

  • Biohazard Removal: The primary concern is the removal of biohazards, such as blood and bodily fluids, which may carry infectious diseases. Specialized cleaning agents and methods ensure that these hazards are thoroughly eradicated.
  • Decontamination: The area must be decontaminated to ensure no biological threats remain. This step is crucial for the health and safety of future occupants of the space.
  • Odor Removal: Biological materials can leave strong odors that are difficult to eliminate. Crime scene cleaners use industrial-grade products and techniques to remove these odors.
  • Restoration: The goal is to return the crime scene to its original state. In severe cases, this might involve minor repairs, such as painting and replacing carpeting, or more extensive work.
  • Disposal of Hazardous Materials: Any materials contaminated with biohazardous waste must be disposed of according to specific regulations to ensure they do not pose a health risk to the public.

Crime scene cleanup teams operate with a high degree of professionalism and sensitivity. They understand the emotional and traumatic nature of their work, especially in cases involving violent crimes. They also ensure compliance with all relevant health and safety regulations. 

In most cases, the property owner is responsible for arranging and paying for these services. However, some insurance policies may cover the costs associated with crime scene cleanup.

Why You Should Never Clean a Crime Scene Site Yourself

Without the right training, equipment, and cleaning solutions, your cleanup efforts may be inadequate, leaving harmful remnants behind. Considering the infrequent use and high cost of proper equipment and chemicals, self-cleaning isn't cost-effective.

  • Health Risks from Bodily Fluids: Bodily fluids like blood, saliva, and urine can carry diseases such as HIV and hepatitis. Cleaning these without expertise increases the risk of infection.
  • Chemical Exposure Dangers: Using strong cleaning chemicals without proper knowledge and protective gear can lead to skin rashes, respiratory issues, or more severe health problems.
  • Urgency of Cleanup: Quickly removing biohazards is crucial for health and safety. Delayed or improper cleaning makes properties uninhabitable and poses significant health risks.
  • Emotional Toll: Dealing with the aftermath of a traumatic event is stressful enough. DIY cleanup adds to this stress, making it advisable to leave the task to professionals.
  • Inexperience and Ineffectiveness: Most people are unprepared for biohazard situations. Inadequate cleaning can lead to dangerous conditions, making professional remediation the safest option.

Understanding the Risks: What to Look For in Professional Cleanup

Professional crime scene cleanup companies should possess several essential qualifications and attributes to safely and effectively handle their work's complex and sensitive nature. These include:

  • Training and Certification: Employees should be trained in handling bloodborne pathogens, hazardous waste management, and the proper use of personal protective equipment. 
  • Compliance with Health and Safety Regulations: The company should adhere to all relevant local, state, and federal health and safety guidelines, including OSHA regulations for handling biohazardous materials.
  • Proper Equipment and Cleaning Agents: To decontaminate and restore a crime scene safely, appropriate personal protective equipment, industrial-grade cleaning agents, and specialized equipment are necessary.
  • Insurance and Liability Coverage: Adequate insurance coverage is essential to protect against potential liabilities that can arise during the cleanup process.
  • Experience and References: A track record of handling a variety of crime scene cleanups, along with positive references from previous clients, indicates reliability and quality of service.
  • Discretion and Sensitivity: Given the often traumatic nature of their work, cleanup crews should operate with discretion and sensitivity towards those affected by the crime.
  • Legal Disposal of Biohazardous Waste: The company must have the means to dispose of biohazardous waste legally and safely, following state and federal laws.
  • Availability for Emergency Response: Many situations require immediate attention, so a 24/7 availability for emergency response is a significant asset.
  • Ongoing Education and Training: Regular updates in training and education to keep up with the latest best practices in biohazard cleanup and safety standards.

Restoring Normalcy: The Final Step in Overcoming a Biohazardous Crime Scene

Managing a biohazardous crime scene extends beyond just the immediate cleanup. It involves understanding the risks, following the right procedures, and ensuring that the area is returned to a safe and habitable state. This process is about eradicating visible signs of crime and safeguarding the health and well-being of those who may come into contact with the area.

Dealing with a crime scene on your property is a multifaceted challenge. It requires a careful balance of immediate action, adherence to legal procedures, and emotional resilience. Following the steps outlined above, property owners can navigate these difficult waters with a clearer understanding and a sense of preparedness. Remember, the goal is to clean up, heal, and recover from the incident.

For immediate assistance with crime scene cleanup, contact Bio-One of Rowan 24/7 at (704) 645-0345 for discreet, compassionate services. Our local team is proficient and equipped to manage all traumatic situations effectively.

Tips when calling for cleanup.

Crime Scene Cleanup FAQ

What is involved in crime scene cleanup?

Crime scene cleanup involves removing and decontaminating biological and hazardous materials from a crime scene. This includes blood, bodily fluids, and tissue cleanup.

How much does crime scene cleanup cost?

The cost of crime scene cleanup varies depending on the extent needed, but it typically ranges from $1,000 to $5,000.

Are your crime scene cleanup services available 24/7?

Yes, we offer 24/7 emergency services to respond to crime scenes promptly.

Does insurance cover crime scene cleanup?

In some cases, homeowner's insurance or crime victim compensation programs may cover the cost of crime scene cleanup. It's advisable to check with your insurance provider.

How long does a typical crime scene cleanup take?

The time required for crime scene cleanup varies based on the severity of the scene. It can range from a few hours to several days.

Are your crime scene cleanup technicians trained and certified?

Our crime scene cleanup technicians undergo specialized training and certification to handle biohazardous materials and follow strict protocols safely.

What types of biohazards are cleaned during crime scene cleanup?

Crime scene cleanup addresses biohazards like blood, bodily fluids, tissue, and other potentially infectious materials.

Can I clean a crime scene myself?

It is strongly discouraged to clean a crime scene yourself due to the risk of biohazard exposure. It's safer to hire professional crime scene cleanup services.

How can I find a reputable crime scene cleanup company?

Look for companies with proper certifications, experience, and positive reviews. You can also ask for referrals from law enforcement or your insurance provider.

What safety measures are taken during crime scene cleanup?

Crime scene cleanup professionals wear personal protective equipment (PPE) and use specialized cleaning agents to ensure safety and thorough decontamination.

photo of crime scene tape

If a crime has occurred at your residence or place of business, this is a stressful and difficult situation to handle. Dealing with police, damages and insurance can be overwhelming. At Bio-One, we can help with one important task – crime scene cleanup, and there are several reasons why this job is best left to a professional.

1. Safety

Professional biohazard cleaning teams are trained to handle biohazardous materials safely. This could include blood-borne pathogens, bodily fluids, and other potentially infectious materials that might be present at a crime scene. Without the appropriate protective gear and safety training, individuals can put themselves at risk of exposure to diseases.

If the crime scene cleanup includes tear gas remediation, this is another reason why it’s crucial to hire professional crime scene cleaners. Tear gas cannot be removed by traditional cleaners, and the residue can cause issues such as difficulty breathing, skin irritation, eye irritation and nausea. Our team wears protective gear to ensure our safety and we use cleaners and equipment designed specifically for tear gas cleanup.

2. Compliance With Regulations

There are stringent regulations concerning the disposal of biohazardous waste. Biohazard cleaning professionals are familiar with these regulations and will ensure that cleanup and disposal processes are compliant, mitigating potential legal issues.

3. Psychological Well-Being

Cleaning up a crime scene, especially when it involves a loved one, can be traumatic. Hiring professionals can help to protect the mental health of those involved by removing the burden of cleanup.

4. Efficiency

Professional crime scene cleaners are experienced and efficient, completing the job more quickly and thoroughly than untrained individuals. Their expertise helps to ensure that all traces of the incident are removed, reducing the chance of lingering reminders or odors. In some cases, we will need to remove flooring, furnishings, drywall and more to ensure that all biohazardous material is removed.

5. Restoration

The goal of a professional crime scene cleanup team is to restore the site to its previous condition, if not better. This can be particularly important in helping individuals move forward after a traumatic incident. They have the knowledge and tools to effectively clean, disinfect, and deodorize the area, creating a safe and clean environment.

Crime Scene Cleanup: Understanding The Process

Professional biohazard cleanup is a meticulous process that ensures thorough cleaning, disinfection, and restoration of the site to ensure safety. The process varies depending on the specifics of the scene, but generally, it consists of the following steps:

Evaluation & Planning

Our come will first assess the situation at the scene. They will determine the areas that have been affected and come up with a detailed plan to address the cleanup.

Securing the Scene

To ensure safety and prevent cross-contamination, the cleanup team will often establish a 'containment zone'. This means cordoning off the affected area to restrict access while cleanup is in progress.

Removal of Biohazardous Material

The team will then begin the process of removing any biohazardous waste from the scene. This includes bodily fluids, tissue, or any other biological material. These materials are treated as potentially infectious and are disposed of per local regulations.

Cleaning & Sanitizing

Once the biohazardous waste is removed, the team will clean and sanitize all affected surfaces. This can include floors, walls, furniture, and other items in the vicinity. Cleaning agents and specialized equipment designed to kill bacteria and other pathogens are used to ensure the area is thoroughly disinfected.


Crime scenes can often have lingering odors even after cleaning and sanitizing. Professional cleanup teams use industrial-grade deodorizers to eliminate these odors.


If necessary, the team may perform minor restoration work to return the scene to its original condition. This can involve replacing sections of flooring, patching walls, repainting, etc.

Final Inspection

After the cleaning and restoration work is completed, a final inspection is carried out to ensure that the job has been done to a high standard and that no biohazardous material remains.

Throughout the entire process, the crime scene cleanup team follows strict safety protocols to protect themselves and prevent the spread of potentially harmful substances or pathogens. These protocols may include wearing personal protective equipment (PPE), properly disposing of biohazardous waste, and using appropriate cleaning agents and tools.

Bio-One: Call Us 24/7 For Trauma Cleanup

At Bio-One, we can provide you with a myriad of trauma cleanup services. This includes suicide cleanup and unattended death cleanup as well as services such as hoarding cleanup and homeless encampment cleanup. We know these are difficult situations and our team always does its best to provide compassionate and discrete cleanup services. If you need crime scene cleaners or any type of biohazard remediation, call our emergency response hotline 24/7 at (704) 645-0345. We serve all of Rowan County as well as the entire Charlotte metro area.

Bio-One Weekly Wrap-Up Week 7 Thin Gold Line Help First Business Second

Bio-One teams across the U.S. answer calls to help their communities and remediate a variety of scenes. In our new blog series, we'd like to bring you into the Bio-One world by sharing stories of the unique and important work we do for local communities.

Here is Week 7 of our Bio-One Weekly Wrap-Up. 

Thank You to the Thin Gold Line

The second week of April is a time to celebrate and thank telecommunications professionals who dedicate their lives to serving the public. Often called the thin gold line, 911 dispatchers are true heroes behind the scenes

Coast to coast, Bio-One teams found fun and unique ways to recognize the Thin Gold Line. 

Bio-One Helps Homeless Man with Vehicle Clean Up

This week, News San Diego reported "Homeless man's story inspires San Diego mom to enlist community's help", featuring Rene Flohr and Nicki Chipp-Flohr, owners of Bio-One. The Bio-One duo spotted a NextDoor post asking for anyone who could help 79 year-old, Les, who had been living out of his vehicle and was recently diagnosed with skin cancer. His vehicle was floor to ceiling full of items, and Bio-One was ready to help clean and disinfect the vehicle so it could be sold or donated. 

In a message to Bio-One owners, Nicki said, "I am very proud of what we are doing to help someone. I thought you’d all appreciate it, since we live the Bio-One motto of #helpfirstbusinesssecond." We couldn't agree more! 

Read the entire story on News San Diego. 

A "Week in the Life" at Bio-One

The Bio-One team in Tuscon, AZ had a busy week with work ranging from COVID-19 disinfections, mold remediations, bird dropping clean up, medical waste disposal, suicide remediation, and more. 

If you've ever wondered what it takes to be a crime and trauma scene cleaner, we recommend read through the Tuscon team's Weekly Wrap-Up! 

Crime and Trauma Scene Cleaners at Bio-One

Bio-One Weekly Wrap-Up Week 6 Crime and Trauma Scene Cleaning COVID-19 Disinfection

Bio-One teams across the U.S. answer calls to help their communities and remediate a variety of scenes. In our new blog series, we'd like to bring you into the Bio-One world by sharing stories of the unique and important work we do for local communities.

Here is Week 6 of our Bio-One Weekly Wrap-Up. 

Cherokee County Biohazard Remediation 

Lives in the Atlanta area were forever altered on Tuesday, March 16, 2021 after a shooting spree at three metro Atlanta spas left eight people, including six Asian women, dead within the span of 45 minutes. 

Our hearts and sympathies are with everyone impacted by this tragedy.  

Two weeks after the tragic events in Atlanta took place, Bio-One answered the call to remediate the spa in Cherokee County. Led by Michele O'Brien and Rebecca Phillips, the Bio-One team provided a quick response and thorough decontamination. Read more in our recent blog post. 

Bio-One Cherokee County Massage Parlor Biohazard Remediation

Tragedy in Rock Hill, South Carolina

As details from the tragedy in Rock Hill, South Carolina unfold, one Bio-One team paid special tribute to the victims, first responders and other local law enforcement officials. Bio-One owners, John and Jen Symons, live in Rock Hill and experienced the police response first-hand. "It's a tight-knit community. We just can't believe it," said Jen Symons. 

Their team is currently in communication with local law enforcement, and activity supporting neighbors through this difficult time. 

COVID-19 Disinfection at Dojo

This week, we're spotlighting the Atlantic City team where they are regularly disinfecting Ganguly's Mixed Martial Arts. According to Bio-One owner, Victor Russomanno, "We are contracted with a local martial arts studio to disinfect them weekly. In addition to their in-house protocol, we use an electrostatic sprayer to ensure maximum coverage and protection, to ensure those who are training are staying safe through our efforts."

Across the United States, Bio-One teams actively disinfect local businesses, government buildings, and residents in the fight against coronavirus. Learn more about our COVID-19 disinfection process. 

Bio-One Cherokee County Spa Shooting Biohazard Remediation

Lives in the Atlanta area were forever altered on Tuesday, March 16, 2021 after a shooting spree at three metro Atlanta spas left eight people, including six Asian women, dead within the span of 45 minutes. 

Our hearts and sympathies are with everyone impacted by this tragedy. 

We sincerely hope businesses never experience these types of events, because that means it’s the worst day of their lives. However, Bio-One teams are ready 24/7 in the event biohazard remediation services are needed.

Two weeks after the tragic events in Atlanta took place, Bio-One answered the call to remediate the spa in Cherokee County. Led by Michele O'Brien and Rebecca Phillips, the Bio-One team provided a quick response and thorough decontamination.

“When we walked into the spa, it was like time stopped,” said Phillips. “Things were there just like a normal day and then chaos happened. It was a heavy feeling, and we appreciate the opportunity to help.”

Previously, Bio-One has been trusted to remediate several mass shooting tragedies including Las Vegas at Mandalay Bay, Pulse Nightclub, the San Bernardino schools and Sandy Hook.