Bio-One Of Rowan County decontamination and biohazard cleaning services

Professional Crime Scene Cleanup: Why It’s Important

photo of crime scene tape

If a crime has occurred at your residence or place of business, this is a stressful and difficult situation to handle. Dealing with police, damages and insurance can be overwhelming. At Bio-One, we can help with one important task – crime scene cleanup, and there are several reasons why this job is best left to a professional.

1. Safety

Professional biohazard cleaning teams are trained to handle biohazardous materials safely. This could include blood-borne pathogens, bodily fluids, and other potentially infectious materials that might be present at a crime scene. Without the appropriate protective gear and safety training, individuals can put themselves at risk of exposure to diseases.

If the crime scene cleanup includes tear gas remediation, this is another reason why it’s crucial to hire professional crime scene cleaners. Tear gas cannot be removed by traditional cleaners, and the residue can cause issues such as difficulty breathing, skin irritation, eye irritation and nausea. Our team wears protective gear to ensure our safety and we use cleaners and equipment designed specifically for tear gas cleanup.

2. Compliance With Regulations

There are stringent regulations concerning the disposal of biohazardous waste. Biohazard cleaning professionals are familiar with these regulations and will ensure that cleanup and disposal processes are compliant, mitigating potential legal issues.

3. Psychological Well-Being

Cleaning up a crime scene, especially when it involves a loved one, can be traumatic. Hiring professionals can help to protect the mental health of those involved by removing the burden of cleanup.

4. Efficiency

Professional crime scene cleaners are experienced and efficient, completing the job more quickly and thoroughly than untrained individuals. Their expertise helps to ensure that all traces of the incident are removed, reducing the chance of lingering reminders or odors. In some cases, we will need to remove flooring, furnishings, drywall and more to ensure that all biohazardous material is removed.

5. Restoration

The goal of a professional crime scene cleanup team is to restore the site to its previous condition, if not better. This can be particularly important in helping individuals move forward after a traumatic incident. They have the knowledge and tools to effectively clean, disinfect, and deodorize the area, creating a safe and clean environment.

Crime Scene Cleanup: Understanding The Process

Professional biohazard cleanup is a meticulous process that ensures thorough cleaning, disinfection, and restoration of the site to ensure safety. The process varies depending on the specifics of the scene, but generally, it consists of the following steps:

Evaluation & Planning

Our come will first assess the situation at the scene. They will determine the areas that have been affected and come up with a detailed plan to address the cleanup.

Securing the Scene

To ensure safety and prevent cross-contamination, the cleanup team will often establish a 'containment zone'. This means cordoning off the affected area to restrict access while cleanup is in progress.

Removal of Biohazardous Material

The team will then begin the process of removing any biohazardous waste from the scene. This includes bodily fluids, tissue, or any other biological material. These materials are treated as potentially infectious and are disposed of per local regulations.

Cleaning & Sanitizing

Once the biohazardous waste is removed, the team will clean and sanitize all affected surfaces. This can include floors, walls, furniture, and other items in the vicinity. Cleaning agents and specialized equipment designed to kill bacteria and other pathogens are used to ensure the area is thoroughly disinfected.


Crime scenes can often have lingering odors even after cleaning and sanitizing. Professional cleanup teams use industrial-grade deodorizers to eliminate these odors.


If necessary, the team may perform minor restoration work to return the scene to its original condition. This can involve replacing sections of flooring, patching walls, repainting, etc.

Final Inspection

After the cleaning and restoration work is completed, a final inspection is carried out to ensure that the job has been done to a high standard and that no biohazardous material remains.

Throughout the entire process, the crime scene cleanup team follows strict safety protocols to protect themselves and prevent the spread of potentially harmful substances or pathogens. These protocols may include wearing personal protective equipment (PPE), properly disposing of biohazardous waste, and using appropriate cleaning agents and tools.

Bio-One: Call Us 24/7 For Trauma Cleanup

At Bio-One, we can provide you with a myriad of trauma cleanup services. This includes suicide cleanup and unattended death cleanup as well as services such as hoarding cleanup and homeless encampment cleanup. We know these are difficult situations and our team always does its best to provide compassionate and discrete cleanup services. If you need crime scene cleaners or any type of biohazard remediation, call our emergency response hotline 24/7 at (704) 645-0345. We serve all of Rowan County as well as the entire Charlotte metro area.

hoarder clean up services

Hoarder clean up services and helping a person in a hoarding situation reclaim their living space is just the beginning of the recovery process. Hoarding is a complex issue rooted in deep emotional and psychological conditions. Therefore, it is essential to approach post-cleanup strategies with sensitivity, understanding and a focus on long-term change.

After using professional hoarding cleanup services, the real work begins - preventing a future relapse. Let’s explore various ways to sustain the cleanliness of the home, support mental health and promote ongoing recovery to prevent a return to hoarding behavior.

Understanding Hoarding Behavior

Hoarding is not simply a case of disorganization or laziness. It's a recognized mental health condition often linked to anxiety disorders, depression, and obsessive-compulsive disorder (OCD). Hoarding may start small and gradually progress, or it can escalate quickly following a traumatic event.

Addressing the physical manifestation of the disorder, which is the clutter, is critical. But without treating the underlying psychological issues, the risk of relapse is high.

The Role of Professional Hoarding Cleaning Services

Professional hoarder cleaning services play an invaluable role in managing hoarding situations. Trained experts handle the cleanup process with sensitivity and respect. They understand the emotional distress associated with discarding possessions, even those of little to no value.

At Bio-One of Rowan County, we can provide you with comprehensive and compassionate hoarding cleaning services. Hoarding cleanup situations should never be handled by family members, friends, a landlord or even a general maid service.

Not only is this task too stressful for loved ones and landlords to handle, but we also typically encounter many dangerous and toxic items during the cleanup process. A professional biohazard remediation team is the best option to consider because we are detached emotionally from the person that hoards and we have the proper protective gear and equipment and cleaning supplies to fully remove all toxic materials.

We often encounter toxic materials such as dead animals, rodent droppings, human waste, rotten food and mold during the cleaning process. Toxins, such as rodent droppings and mold, require specialized cleaning techniques and cleaning products to ensure that they are handled and removed properly.

While we don’t have the same level of emotional involvement with the hoarder that friends and family do, we still strive to provide the most compassionate services possible. We understand how upsetting these sensitive situations can be and will do our best to handle items with care and salvage whatever is possible either to keep, donate or sell.

Once the cleaning process is complete, the home transforms from a hazardous, cluttered space to a safe and comfortable living environment. But the journey doesn't end there. Preventing future relapses involves ongoing work.

Preventing Future Relapses: The Next Steps

To sustain the progress made through hoarding cleanup services, consider the following steps:

1. Mental Health Support

Therapy or counseling services are crucial in helping individuals manage their hoarding behavior. Cognitive-behavioral therapy (CBT) is particularly effective, as it helps individuals understand their thought processes and learn healthier coping mechanisms.

2. Regular Follow-Ups

Scheduling regular follow-ups with the individual can provide the encouragement they need to maintain a clutter-free home. These visits can be performed by a trusted friend, family member or a professional organizer.

3. Support Groups

Encourage participation in hoarding support groups. Sharing experiences with others who face similar challenges can provide reassurance and practical tips for maintaining an organized home. There are also organizations to help support children of hoarders and it can be beneficial for those affected by hoarding to seek support and help, as well.

4. Simplify Organization

Help the individual establish simple organization systems. Having a place for everything makes it easier to avoid clutter accumulation. A professional organizer can be hired to help the hoarder and provide some helpful tips to make staying organized as simple as possible.

5. Set Boundaries

Define what is acceptable to acquire and keep. Setting limits can help manage the number of items that enter the home. You can even set a goal to donate an item if a similar item is acquired.

6. Stay Involved

Loneliness and social isolation can exacerbate hoarding behavior. Regular social interaction can help provide the emotional support needed for long-term recovery. Make a plan for a weekly dinner or perhaps a weekly excursion or take time each day to call or text.  This can help a person feel more connected to others.

It’s also good to encourage a hoarder to engage in some outside activities, such as going to church or joining a club or even taking part in charitable activities. Getting out of the house and interacting with others can improve every aspect of a person’s life.

7. Continued Learning

Reading self-help books or watching relevant documentaries can provide insights into hoarding behavior and how to combat it.

Preventing relapses in hoarding situations is a long-term commitment. It requires ongoing mental health support and practical strategies to maintain a clean and safe living environment. Through these measures, we can help individuals in hoarding situations achieve a sustained recovery, improving both their physical surroundings and overall quality of life.

Remember, professional hoarding cleaning services can provide an essential first step in this journey. But the real work lies in the ongoing support, understanding, and patience that will help prevent future relapses. If you do need hoarder clean up services, contact the team at Bio-One at any time. We are available 24/7, 365 days a year. In addition to hoarding cleanup, we can provide you with crime scene cleanup, death cleanup, mold cleaning services and all other types of biohazard cleanup. We serve all of Rowan County as well as the entire Charlotte metro area.

hoarding before and after

As professional biohazard cleanup experts, hoarding cleaning services are one of our areas of specialization. We’ve seen firsthand the detrimental effects of hoarding, and we also know that there can be many legal issues associated with both hoarding and hoarding cleanup. Let’s take a quick look at hoarding disorders and what laws might apply to these types of situations.

Facts About Hoarding Disorder

If a loved one or tenant suffers from hoarding disorder, this is extremely upsetting for them as well as their family, friends and, of course, a landlord. Hoarding is recognized by the American Psychiatric Association and typically it is recognized as being on the obsessive-compulsive disorder (OCD) spectrum.

It’s wrong to assume that people with OCD are obsessed with organization and cleanliness because often an obsession or compulsive behavior has nothing to do with cleanliness or tidiness. With hoarding, a person compulsively and/or obsessively acquires possessions and has great difficulty parting with these items.

Often the items are acquired with little rhyme or reason, and this is generally one facet that separates hoarding from collecting. Collectors usually have specific reasons for acquiring each new item for their collection, while a hoarder simply continues buying or acquiring items and feels a compelling need to save these items even if they seem to have little to no value. Eventually, these possessions pile up throughout the home and make it impossible to maintain a healthy level of cleanliness and safety.

Keep in mind, that while hoarding can be hugely frustrating and upsetting for landlords as well as family members, the person with the hoarding disorder also is suffering greatly and usually feels immense shame about the condition of their home.

We’ve found that a caring, compassionate approach to hoarding cleanup, combined with treatment from a mental health professional is the best way to handle these situations. It can be tough, but we’ve seen many positive outcomes despite what might look like a hopeless situation.

What Does The Law Say?

Because hoarding is considered a disability by the United States government and is classified as such in the Americans With Disabilities (ADA) Act. Individuals with hoarding disorders are protected by the ADA as well as the Fair Housing Act, and this means that landlords cannot evict homeowners because they are hoarding.

However, hoarding often violates certain health codes and other local or state laws, and this is the point where a landlord or family member or local safety officials can take action and require that a property be restored to a clean, safe state.

For instance, hoarding can constitute a public health issue. Unfortunately, hoarding can encourage pests, such as rodents, to accumulate on a property and this can spread pests beyond the property line to other dwellings. This can pose a community health risk, but if children are living at the hoarder’s home, this may violate laws regarding the children’s safety, and local officials may be forced to act on behalf of these minors. 

This also can be true if an adult person in the home is either elderly or disabled (or both). If it is determined that the conditions in the home are causing harm to an elderly person or a disabled person, Adult Protective Services may intervene in the situation and require that the home be restored to a safe condition.

We’ve found that, in many cases, there also may be animal hoarding happening on the property or perhaps animal neglect. This is a common issue, and if animals are being abused, the local animal control officers also might need to become involved.

Additionally, local housing and building codes also might come into play with a hoarding situation. Fire safety, for instance, often is affected when a hoarding situation is out of control. In this case, there may be a legal obligation to clean up the property. Hoarding also can cause general damage to the structure of the property, which can pose a danger to the inhabitants.

So, while a landlord and family members may have their hands tied to some extent, there may be legalities at play that can, at least, force the situation to be remediated. This actually can be an excellent opportunity to encourage a hoarder to seek treatment for their hoarding disorder, which is the best possible outcome, and it can prevent future recurrences of hoarding.

Bio-One Can Help!

The team at Bio-One of Rowan County is available 24/7 to help with hoarding cleanup or any type of biohazard cleaning. When it comes to hoarding situations, landlords, family members and general cleaning services should not be used to remediate the situation as there are simply too many health risks, not to mention the emotional toll of this daunting task.

During a hoarding cleanup, we encounter a wide range of toxic and dangerous items. This ranges from rodent droppings and dead animals to mold and other toxins. Rotting food and human waste also often needs to be removed, and this type of cleanup is dangerous unless it is handled by professionals using proper protective gear and cleaning techniques.

Our team has many years of experience handling hoarding cleaning as well as death cleanup, suicide cleanup, crime scene cleanup, mold cleaning services, homeless encampment cleanup and much more.  We are a local company, and we serve all of Rowan County as well as Buncombe County, Cabarrus County, Gaston County and Mecklenburg County. If you need hoarding cleaning services or any other type of biohazard remediation services, don’t hesitate to call us at any time. We are available 24/7 and 365 days a year to provide comprehensive and compassionate cleanup services. 

Hoarding Cleanup
While cleaning up a hoarding situation is a crucial task, convincing your loved one to take this step can be difficult.

At Bio-One of Rowan County, we often are called in to provide hoarding cleanup services. While cleaning up a hoarding situation is a crucial task, convincing your loved one to take this step can be difficult. Here are a few facts about hoarding disorder and some tips to help you lead someone out of this terrible and unhealthy situation. 

Hoarding Vs. Clutter

Many of us have homes filled with clutter, but that doesn’t mean we have a hoarding disorder. We lead busy lives, and it can be tough to find time to weed out old clothes, books and belongings that we don’t need. Sometimes, we also have emotional attachments to items in our home and it’s tough to part with these objects, but most of us get around to donating or tossing old items eventually.

In some cases, a person who enjoys collecting might have what appears to be a cluttered home. Generally, however, collectors tend to display items and have them organized and take a good deal of thought when purchasing or acquiring objects for their collections. This also wouldn’t usually be considered a hoarding disorder.

With hoarding, objects are acquired with little thought and there is often no rhyme or reason as to why these items are purchased. The clutter is highly disorganized and begins to take over every room in the home, blocking hallways and doorways. Often, the home is barely inhabitable and can be dangerous for the residents.

Understanding Hoarding Disorder

While hoarding has been a common mental health issue for years, Hoarding Disorder was a recent addition to the Diagnostic and Statistical Manual of Mental Disorders (DSM-5). This manual, created by the American Psychiatric Association, classifies a wide range of mental health and neurological disorders.

According to the DSM-5, for a person to be diagnosed with a hoarding disorder, several qualifications need to be met, including:

  1. "Persistent difficulty discarding or parting with possessions, regardless of their actual value."
  2. "This difficulty is due to a perceived need to save the items, a fear of losing them, or a desire to avoid waste."
  3. "The accumulation of possessions results in the living spaces in the home becoming cluttered and unusable to the point that the rooms cannot be used for their intended purpose."
  4. "The hoarding behavior causes significant distress or impairment in social, occupational, or other areas of functioning."
  5. "The hoarding behavior is not due to another medical condition, such as a brain injury or a neurodevelopmental disorder."
  6. "The hoarding behavior is not better accounted for by symptoms of another mental disorder, such as OCD."

It's important to note that hoarding disorder can range in severity from mild to severe, and not all individuals who hoard meet the full criteria for a diagnosis.

How To Help Your Loved One

Helping a loved one who hoards to seek treatment and have their home cleaned can be a delicate situation. Here are some tips to help you convince a loved one to seek treatment for a hoarding disorder and to have their home cleaned:

Start the conversation gently: It's important to approach the topic with empathy and understanding. Let your loved one know that you care about them and want to help.

Express concern for their health and safety: Hoarding can be dangerous, and it's important to express your concern for your loved one's health and safety.

Offer support and encouragement: Let your loved one know that you're there to support them and that you believe in their ability to make positive changes.

Educate yourself: Educate yourself on the nature of hoarding disorder, so you can better understand what your loved one is going through and how to help them.

Seek professional help: Encourage your loved one to seek professional help from a therapist who specializes in hoarding disorder.

Emphasize the benefits of treatment: Let your loved one know that seeking treatment can improve their quality of life and help them live in a safer and healthier environment.

Respect their autonomy: It's important to respect your loved one's autonomy and allow them to make their own decisions about seeking treatment.

Offer practical help: Offer to help your loved one with the practical aspects of cleaning their home, such as sorting through items and organizing their space.

Be patient: Recovery from hoarding disorder takes time, and it's important to be patient and supportive throughout the process.

Celebrate small victories: Celebrate your loved one's progress, no matter how small, to encourage and motivate them to continue making positive changes.

Why Use Professional Hoarding Cleaning Services?

There are two reasons why you should always seek the services of a professional biohazard cleanup company for hoarding cleanup. First, this type of cleanup can be dangerous and second, this is a highly emotional and difficult experience for you and your loved one with a hoarding disorder.

During a hoarding cleanup job, we encounter a wide range of toxic or unpleasant materials. This often includes dead animals and animal waste, as rodents and sometimes other animals will become trapped and die in the home. We often encounter mold and mildew and rotting food, as well as sharp objects.

Our biohazard remediation teams wear personal protective gear and use special equipment to remove toxic or dangerous items carefully. This is not something you should try to handle on your own.

People with hoarding disorder often become highly agitated during this process, and it can be a difficult and traumatic experience for family members and friends, as well. It’s better to have detached professionals provide this service. While we are compassionate and caring, we aren’t personally involved with the situation, which can make it easier for everyone.

Keep in mind that we will always do our best to salvage valuable items or items of sentimental value as well as furnishings and other important belongings. Our goal is to remove anything dangerous from the hoarder’s home and restore the home to a safe state. Hoarding cleanup can ensure that all biohazardous materials are removed, that access routes are safe and clear and that the fire danger has been reduced.

Call Bio-One Any Time!

If you need a professional hoarding cleanup company, the team at Bio-One is always here to help. We serve all of Rowan County as well as the entire Charlotte metro area. We can provide 24/7 hoarding cleanup as well as any type of biohazard cleaning and trauma cleanup, including crime scene cleanup, death cleanup, mold cleaning services and more.

Biohazard cleanup is a specialized task that requires a great deal of training as well as the use of personal protective gear, special cleaning techniques, and OSHA-approved solvents and chemicals designed specifically for biohazard remediation. At Bio-One of Rowan County, we can provide you with professional biohazard cleaning for any of the following situations.

1. Crime Scene Cleanup

Crimes scene cleanup should always be left for professionals to handle. Our crime scene cleaners will ensure that all biohazardous materials are removed and disposed of safely. Once law enforcement has completed their investigation and has allowed our team into the site, we can provide you with comprehensive biohazard cleaning.

Crime scene cleaning includes the removal of blood and other bodily fluids and, in some cases, tear gas residue removal. Tear gas cannot be removed with soap and water or most standard cleaners. We use special cleaning techniques and wear protective gear which a typical cleaning company or maid service will not have.

2. Unattended Death Cleanup

When a loved one or tenant dies alone and isn’t discovered for some time, the body begins the natural process of decomposition. This is a traumatic situation for family, friends, or landlords, and it is never advisable that you attempt to handle death cleanup on your own.

Aside from the emotional aspect of the situation, bodily fluids can be toxic and, unfortunately, can seep into mattresses, carpeting, flooring, and other items. We will inspect the situation carefully and remove anything that can not be fully remediated and cleaned, ensuring that all traces of biohazards are removed.

3. Hoarding Cleanup

Hoarding disorder is a serious illness, and it can be heartbreaking for family members to try to deal with cleaning up a hoarding situation on their own. Aside from the stress of the situation, hoarding cleaning services usually entails coming into contact with some amount of biohazardous waste.

We find everything from rodent droppings and dead rodents to human waste and medical waste as well as mold and other potentially infectious materials or potentially hazardous materials. This is simply not a safe task for family members or a landlord to handle and we will provide you with safe, compassionate hoarder clean up services.

4. Suicide Cleanup

Suicide is perhaps the most traumatic situation a family will ever have to endure, and when we are called on to help out after a loved one’s death, we always strive for the most compassionate approach possible.

Suicide cleanup as well as any type of death cleanup should never be handled by loved ones or anyone with a personal connection to the deceased person. However, the reality of the situation is serious, and it requires using a professional biohazard cleanup crew. We will work as quickly and discreetly as possible to complete our cleanup tasks and ensure that no blood-borne pathogens or biohazardous waste remain.  

5. Homeless Encampment Cleanup

Homeless encampments can pose a significant public health hazard, but we have the experience necessary to ensure complete remediation. This includes blood cleanup, medical waste, and narcotic cleanup, animal and human waste cleanup, and general cleanup.

On the human side, we know that this is traumatic for the homeless population and do our best to treat each individual with compassion and dignity, working to preserve as many of their belongings as possible.

6. Animal Waste & Animal Cleanup

Often with hoarding situations and homeless encampment cleanup, we encounter animal waste (and human waste) as well as deceased animals. Of course, some homeowners also might find rodent droppings, dead rodents, or other dead animals in their home, attic, crawlspace, or even inside the walls.

Whenever there is animal waste, especially rodent waste or dead animals, it is essential that you hire professionals for biohazard cleanup. Rodents can carry many potentially deadly diseases and their waste must be removed with care while wearing protective gear.

7. Odor Removal

If you notice foul odors in your home, office or car and cannot seem to either locate the source or remove the odor, it’s probably time to hire a professional odor removal service. The Bio-One team can identify the source of the odor and remove any biohazards.

In some cases, odor removal might necessitate the removal of carpeting or other floorings as well as drywall, but we do our best to limit this damage as much as possible. Still, it is important to remove any items that may be contaminated with hazardous materials, such as animal waste, mold, or other toxins.

We do offer mold cleaning services, as well as odor removal. Chances are, if you notice a musty smell or a small amount of mold on your walls or flooring, there is quite a bit more mold invisible to the naked eye behind the walls and under the floors. We can identify all areas with mold and ensure that this toxic substance is removed from your home or office.

In Your Time of Need, Bio-One Is Here

The Bio-One team is here for you 24 hours a day, seven days a week, and 365 days a year. We also will work directly with your insurance company, which can be a difficult task during this stressful time in your life.

We are locally owned and operated and provide biohazard cleanup throughout Rowan County as well as Buncombe, Cabarrus, Gaston, Lincoln, and Mecklenburg counties. If a trauma has occurred, please give us a call at (704) 645-0345 and we will provide you with comprehensive and compassionate biohazard cleanup.